Can I stop a parent report from refreshing when I return to it from a drillthrough?

David Gallagher shared this question ago

Awaiting Reply

We have two requests from a customer:

1. Is there a configuration we can use to prevent a parent report from refreshing when we return to it after following a drillthrough?

2. Upon returning to the parent report, is there a way to preserve the viewport that was visible when the user clicked the drilldown?

The same question

Replies (2)

Chegudi Priya ●

Hello David Gallagher,

My name is Chegudi Priya from the Yellowfin Technical Support Team. We have received your support request, and I will be your primary contact on the following ticket:

Ticket Number: #30429-10-25
Case Title:Can I stop a parent report from refreshing when I return to it from a drillthrough?

Please allow us some time and we will get back to you. Please reach out to us If you have any further questions or need assistance, We're here to help.

Sincerely,

Chegudi Priya

Yellowfin Technical Support Engineer

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Chegudi Priya ●

Hello David Gallagher,

To better understand and expedite the resolution of your case, please provide me following details:

The info.jsp file for this instance in HTML format. In order to get this file please follow the instructions in the following link:

https://community.yellowfinbi.com/topic/how-to-get-the-info-jsp

A screen recording to illustrate the problem that you are facing

Sincerely,

Chegudi Priya

Yellowfin Technical Support Engineer

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