Report export having multiple chart fails

Pratiksha Rane shared this question 4 months ago
Completed

Report containing multiple chart throws a warning "The final layout of reports with multiple charts can only be guaranteed when sharing via PDF. " When exporting into xlsx format.

However exported files doesn't show any chart or sometimes only 1 chart get exported.As per below link any version before versions 7.4.12, 8.0.4, and 9, this is a limitation.

https://community.yellowfinbi.com/topic/export-multiple-charts-to-excel

May I know in which version it has fixed ?

Replies (5)

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Hi Pratiksha,


Thanks for reaching out to Yellowfin support.
We are currently reviewing this case. We will get back to you with the findings shortly.


Regards,
Hari Teja

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Hi Pratiksha,


"Any version before versions 7.4.12, 8.0.4, and 9, this is a limitation. However, from these versions and above, you should have the ability to do so"

We tested this on versions 9.8.2.2 and 9.9, and we were able to export multiple charts to xlsx. Could you please let us know which yellowfin version you are currently using.


Regards,
Hari Teja

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Hello Pratiksha,

Greetings for the Day!

We would like to check, with you if you had the opportunity to read our last response.


Request, you to review and let us know if you have any questions or further assistance is required.


Regards,
Hari Teja

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Hello Pratiksha,

Hope you are doing good.

This is a follow up reminder, that there has been no activity on the ticket in the last 2 days.

As no activity, it usually means either that you have found the solution for the reported issue or that the matter is no longer relevant.

Without any activity, we assume that the ticket can be closed within 5 days (2 days from now).

If this is not the case, please do let us know how we can be of further assistance.


We would be glad/pleased to assist you.


Regards,
Hari Teja

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Hello Pratiksha,

This email is to notify you that, you have identified the solution for the reported issue or that this ticket can be resolved for now.

As we find no activity, we are going ahead and mark this ticket as Completed. However, if you ever wanted to revisit this or have anything else we could help you with, please let me know.


We would be glad/pleased to assist you.


Regards,
Hari Teja

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