Unable to open info.jsp

Michael shared this question 14 months ago
Answered

Hi all our servers have been upgraded to 9.8.1 and the info.jsp page loads fine except on one server.

We have built a test server and upgraded from 9.7.0.3 and then upgraded to 9.8.1 and cannot load the info.jsp or the resetadmin.jsp pages


The info.jsp worked fine previously


0:0:0:0:0:0:0:1 - - [08/Mar/2023:11:37:22 +1100] "GET /YFV9/info.jsp HTTP/1.1" 302 -
0:0:0:0:0:0:0:1 - - [08/Mar/2023:11:37:22 +1100] "GET /?inaccessibleURL=aHR0cDovL2xvY2FsaG9zdDo4MDgwL1lGVjkvaW5mby5qc3A_3D HTTP/1.1" 404 440
0:0:0:0:0:0:0:1 - - [08/Mar/2023:11:37:22 +1100] "GET /favicon.ico HTTP/1.1" 404 440

Replies (1)

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Hello Michael,

Thank you for contacting Yellowfin Support. We are checking this issue we will get back to you with my findings as soon as possible.

Please revert back if you have any queries further.

Regards,

Priya Chegudi.

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Just an added bit of information.. The only difference is we moved from a Google GCP to an Oracle Cloud. All security and permissions are the same

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Hello Michael,

I hope you are doing well.

Glad to see that you have found this, Thank you for confirming the ticket closure. Please revert back if you have any further queries happy to assist.

Good day!

Regards,

Priya Chegudi.

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no problems.. just need your team to focus on ticket[#27291] please

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Hello Michael,

Sure, we will do the same. Please revert back if you have any further queries happy to assist.


Good day!

Regards,

Priya Chegudi.

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