Is it possible to upgrade from version 7.4.7 to 9.6 ?
Yes, it is possible to upgrade from 7.4.7 to version 9!
As you are moving across to major versions, there is some housekeeping that I would keep in mind. Firstly, there are many functional changes that may affect your existing content, I would read through the change management documentation, as well as the change logs, and note any changes to settings that you may be affected by.
Then, I would follow our best practices guide here. The most important part to bear in mind is to make sure that a backup has been created for the environment, and to test the upgrade first by replicating the environment.
Let me know if you have any further questions I can help to answer.
Thank you Simon, I will have a read through all the links you provided before proceeding.
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