Creating Tabbed reports with different dynamic filters

Rachel Ann Chua shared this question 12 months ago
Answered

Hi All!

We have a Smart Reporting 20.08 which is using yellowfin.

we wanted to create an outstanding incident report per support groups. which we have achieved through report bursting. however, since yellowfin does not support dynamic email subject, we are forced to stop the scheduling of this report as it sends the same subject line of notifications to our users (including managers).

we are now leaning towards using tabbed report. wherein 1 report would have the outstanding incident of all the support groups of the user to avoid sending many reports to them.

how can we achieve this?

sample for me, i have 2 support groups. my notification would be 1 file with the following tabs

tab 1 : ITSM (support group)tab 2: HELPDESK (support group)

Comments (2)

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Hi Rachel,


Thank you for your question.


The best way to resolve this question is to reach out directly to BMC Support, who will be able to help you with your request. Unfortunately, at Yellowfin we do not have all the information about your Smart Reporting environment that would lead to us being able to help resolve your issue successfully. If the BMC Support Team is unable to assist with your request, they would then raise a ticket to us on your behalf with the necessary information.


If you are having trouble reaching out to BMC Support, please let me know and I can follow up on this for you.


Kind regards,

Simon

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Hi Rachel,


I'm messaging here to let you know that I will be marking this question as closed.


If you require further assistance on this matter, please don't hesitate to reply here and I will get back to you shortly.


Kind regards,

Simon