Why is the export to PDF option missing from my Dashboard/Present?

Yellowfin FAQ shared this question 14 months ago
Answered

I’ve just upgraded to 9.3 and trying to export a dashboard to PDF, though the option just isn’t there. Reports are fine though. What am I missing?

Comments (1)

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This issue occurs when your Java distribution does not include the JavaFX library. This library is used for PDF generation for dashboards. In order to solve this, please see the following article: How do I add JavaFX to my system?

If you’re stuck and need some extra guidance, please reach out to our Support Team via our community, we will be more than happy to help.

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Hi David, is JavaFX library still required for exporting dashboards to PDF in Yellowfin 9.6?

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Hi Victoria, correct. Java FX is required for all 9.3 and later versions if wanting to export dashboards to PDF. Please let us know if you have any issues getting it all working as I believe we are closely working with your team regarding the upgrade ;)


Regards,

David

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