Co-display and broadcast intermittently fails

Brendan Codrington shared this problem 1 month ago
Defect Logged

Hi,


We're experiencing an issue where co-displays (bottom) are sometimes picked up in a pdf broadcast and sometimes not, and sometimes not all will display when running the parent report in draft. I note there have been enhancements made to broadcast/co-displays in newer builds (e.g. 20181221) than what we have (20180313) but nothing appears to specifically address this issue.


(I'm also testing another instance using 20180824 to see if there's any difference.)


In short, sometimes the pdf co-displays work, sometimes they don't, and there are no broadcast errors when they don't.


Thanks,

Brendan

Comments (3)

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Hi Brendan,

This appears to be a known issue and is currently with the Development team at the moment. I have added this issue to that ticket and when I receive any updates on this, I will let you know. Sorry for the inconvenience.

Regards,

Paul

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Hi Paul - thanks for the quick response. Good to know it's a known issue and not something I'm missing at my end.


Quick edit - this appears to affect xls as well as pdf.


Kind regards,

Brendan

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Hi Brendan,

Not a problem at all. Hopefully we can get this fixed for you soon.

Cheers,

Paul