Category
Administration
Product Version
9.0
Hotfix for Entry Page
Defect Fixed
Hello Yellowfin Support,
I configure the entry page in the settings to: Favorites, but it did not change it.
After logging in again, the Browse page opens instead of the Favorites page. Its also not working if you change it in your User Preferences.
Version: 9.17.0.1
Please fix this fast, should not be hard and its importent for our User!
Files:
Entry Page Sett...
The same problem 
Hello Janus Engler,
My name is Chegudi Priya from the Yellowfin Technical Support Team. We have received your support request, and I will be your primary contact on the following ticket:
Ticket Number: #33736-04-14
Case Title: Hotfix for Entry Page
Please allow us some time. We will get back to you shortly. If you have any further questions or need assistance, please reach out to us. We're here to help
Sincerely,
Chegudi Priya
Yellowfin Technical Support Engineer
Hello Janus Engler,
My name is Chegudi Priya from the Yellowfin Technical Support Team. We have received your support request, and I will be your primary contact on the following ticket:
Ticket Number: #33736-04-14
Case Title: Hotfix for Entry Page
Please allow us some time. We will get back to you shortly. If you have any further questions or need assistance, please reach out to us. We're here to help
Sincerely,
Chegudi Priya
Yellowfin Technical Support Engineer
Hello Janus,
Thank you for your patience.I have tested this on my end and was able to replicate the issue. I also observed that another client has reported the same problem. Our Product Team is currently working on a resolution, which is expected to be included in the upcoming version 9.17.0.2. I will notify you once the updated version becomes available.
In the meantime, I will update the ticket status to "Defect Logged. Please do not hesitate to reach out if you have any questions or concerns. We are always here to assist you.
Regards
Priya
Hello Janus,
Thank you for your patience.I have tested this on my end and was able to replicate the issue. I also observed that another client has reported the same problem. Our Product Team is currently working on a resolution, which is expected to be included in the upcoming version 9.17.0.2. I will notify you once the updated version becomes available.
In the meantime, I will update the ticket status to "Defect Logged. Please do not hesitate to reach out if you have any questions or concerns. We are always here to assist you.
Regards
Priya
Hello Chegudi Priya,
this ticket can be set to "Defect Fixed".
Thank you,
Janus
Hello Chegudi Priya,
this ticket can be set to "Defect Fixed".
Thank you,
Janus
Hello Janus,
Thank you for reaching out and letting me know! The defect was indeed fixed, and I was just about to reach out to you when your note came through.
I really appreciate your proactiveness in checking and confirming that everything is working on your end. We have verified the fix on our side as well.
Please let me know if you run into any other issues, and thank you again for your patience
Hello Janus,
Thank you for reaching out and letting me know! The defect was indeed fixed, and I was just about to reach out to you when your note came through.
I really appreciate your proactiveness in checking and confirming that everything is working on your end. We have verified the fix on our side as well.
Please let me know if you run into any other issues, and thank you again for your patience
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