Automation Settings Dialog not loading correctly on view

Oliver Wood shared this question 2 months ago
Completed

When i try and load automation settings on view a dialog loads with spinning circle. it doesn't load the configuration options

Running version 9.16 done via upgrade from old version 9.4.1

Replies (5)

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Hello Oliver,

My name is Diego Gabanzo from the Yellowfin Technical Support Team. We have received your support request, and I will be your primary contact on the following ticket:


Ticket Number: #32874
Case Title: Automation Settings Dialog not loading correctly on view


Issue Overview:


Thanks for your request. Based on the case description and the screenshot provided, when you try to open Automation Settings Dialog is not loading on a view.


I have tried to reproduce this issue on my local machine with no success. I am able to open the Automation Settings Dialog from any View on Yellowfin version 9.16.


Is this happening when you try to open Automation Settings on all the views or just one?


Sincerely,


Diego Gabanzo

Yellowfin Technical Support Engineer

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Next day it loaded?

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Hello Oliver,

Thanks for your reply.


Just to confirm, did this start working as expected the following day?



Sincerely,

Diego Gabanzo

Yellowfin Technical Support Engineer

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Yes

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Hello Oliver,


Thank you for your confirmation. I am glad to hear the issue was resolved.


Then I will proceed to close this request. If you have any other issue please contact us again by opening up a new ticket and we will provide additional support.



Thank you,

Diego Gabanzo

Yellowfin Technical Support

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