Category
Report Builder
Product Version
9.0
Drill down issue
Defect Logged
Hello,
- Create a count on „Athlete ID”
- Drag a drill filed into the test report (“Camp Region”)
- Drill down to a value (e.g., “Pakistan”)
- Remove “Camp Region” from the drill field again
- The number of Athlete IDs does not update correctly
Observation:
If the “Athlete ID” field is removed from the test report and then re-added, the incorrect count persists.
Only after exiting the test view and re-entering it, the correct number is displayed when the count is re-executed.
Requested Action:
Please investigate and resolve this issue so that the count of “Athlete ID” updates correctly when a drill field is removed.
The expected behavior is that the count reflects the actual data set shown, without requiring the user to exit and reload the test view.
Best regards,
Björn Dahlitz
The same problem 
Hello Björn Dahlitz,
My name is Chegudi Priya from the Yellowfin Technical Support Team. We have received your support request, and I will be your primary contact on the following ticket:
Ticket Number: #32601-07-02
Case Title: Drill down issue
Please allow us some time. We will get back to you shortly. If you have any further questions or need assistance, please reach out to us. We're here to help.
Sincerely,
Chegudi Priya
Yellowfin Technical Support Engineer
Hello Björn Dahlitz,
My name is Chegudi Priya from the Yellowfin Technical Support Team. We have received your support request, and I will be your primary contact on the following ticket:
Ticket Number: #32601-07-02
Case Title: Drill down issue
Please allow us some time. We will get back to you shortly. If you have any further questions or need assistance, please reach out to us. We're here to help.
Sincerely,
Chegudi Priya
Yellowfin Technical Support Engineer
Hello Björn Dahlitz,
Thank you for your patience. We have tested this issue on our end, and it has been replicated. By refreshing the page, the count was showing correctly. We have attached a video for your reference. Please check and let us know if this works for you.
If you have any further questions or need assistance, please reach out to us. We're here to help.
Hello Björn Dahlitz,
Thank you for your patience. We have tested this issue on our end, and it has been replicated. By refreshing the page, the count was showing correctly. We have attached a video for your reference. Please check and let us know if this works for you.
If you have any further questions or need assistance, please reach out to us. We're here to help.
Hello Chegudi Priya,
thank you very much for your quick response and for reproducing the issue.
However, my question is:
Is it really intended behavior that the page needs to be refreshed each time for the count to update correctly?
Or is there a way to automatically reset the values to the original count without manually refrashing the report?
Best Regards,
Björn Dahlitz
Hello Chegudi Priya,
thank you very much for your quick response and for reproducing the issue.
However, my question is:
Is it really intended behavior that the page needs to be refreshed each time for the count to update correctly?
Or is there a way to automatically reset the values to the original count without manually refrashing the report?
Best Regards,
Björn Dahlitz
Hello Björn Dahlitz,
Thank you for your response. We have submitted this request to the Product Team for further review and clarification. As soon as we receive a response from them, I will update this case for your visibility. Please feel free to reach out if you have any questions or concerns. We are more than happy to assist you.
Hello Björn Dahlitz,
Thank you for your response. We have submitted this request to the Product Team for further review and clarification. As soon as we receive a response from them, I will update this case for your visibility. Please feel free to reach out if you have any questions or concerns. We are more than happy to assist you.
Hello Björn Dahlitz,
Thank you for your patience, Our team has considered this as a bug and I'm going to mark this ticket as 'Defect Logged' for now for tracking purposes and will update you once I hear back from the Development team.
Please revert back if you have any further queries happy to assist.
Thanks & Regards,
Priya.
Hello Björn Dahlitz,
Thank you for your patience, Our team has considered this as a bug and I'm going to mark this ticket as 'Defect Logged' for now for tracking purposes and will update you once I hear back from the Development team.
Please revert back if you have any further queries happy to assist.
Thanks & Regards,
Priya.
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