Filters in Union Not Pulling Values from Union Subquery (multiple connections)

Hello Larry,

My name is Deepak Chaganti from the Yellowfin Technical Support Team. We have received your support request, and I will be your primary contact on the following ticket:

Ticket Number: #32397
Case Title: Filters in Union Not Pulling Values from Union Subquery (multiple connections)


Request for Additional Information:

To better understand and expedite the resolution of your case, please provide me following details:

• The info.jsp file for this instance in HTML format. In order to get this file please follow the instructions in the following link:

https://community.yellowfinbi.com/topic/how-to-get-the-info-jsp

• A screenshot to illustrate the current master and sub query setup that you have in your report.
• Have we used the advanced subquery and selected the required data source?:
  
• Which of the following options are we using to cache the values from second source? :
  
• What happens when we click 'Refresh now'? Do we see the correct values? :

Sincerely,

Deepak Chaganti

Yellowfin Technical Support Engineer

Hi Deepak,

My install is through Credible so you should easily find it. Lastly, the method described above is the standard method and does not pull data from the underlying union.

Hi Larry,

Thanks for letting me know.

I am trying to setup a similar report in my environment to test the scenario. Could you please help with the information:

1. Which of the following options are we using - Filter value:

2. What values are displayed when we click on 'Refreh now'?

Thanks,

Deepak

Hi Larry,

Hope you had a great weekend.

Just wanted to check-in and see if you had a chance to looking into my previous response requesting further details about the report/filter options.

Kind regards,

Deepak Chaganti

Hello Larry,

I wanted to follow up with you regarding the information I requested in my last email. This will allow me to further troubleshoot this issue and work towards a resolution. I know you may be busy but this information is necessary to solve this issue.

If you are unavailable right now, you can always contact us again at a later time by opening a new ticket. I will close this ticket by the end of business tomorrow if I do not receive a reply.

Please reply to this email and I will continue to work to resolve this issue.

Thank you,

Deepak Chaganti

Yellowfin Technical Support

Hi Larry,

I hope things are going well with you.

Just wanted to let you know I'll be closing this request due to inactivity. However, if you ever wanted to re-visit this or have anything else I can help you with, please let me know.

Kind regards,

Deepak Chaganti