AI-enabled NLQ setup

Hello Matildah,

My name is Chegudi Priya from the Yellowfin Technical Support Team. We have received your support request, and I will be your primary contact on the following ticket:

Ticket Number: #32393-05-16
Case Title: AI-enabled NLQ setup

Please allow us some time we will get back to you shortly. If you have any further questions or need assistance, please reach out to us. We're here to help.

Thanks & Regards,

Priya.

Hello Matildah,

Thank you for your patience, I kindly request that you review the wiki article I have provided below and inform me if it addresses your inquiry. If you have any further questions or need assistance, please reach out to us. We're here to help.

https://wiki.yellowfinbi.com/display/yfcurrent/AI-enabled+NLQ+setup

https://wiki.yellowfinbi.com/display/yfcurrent/Natural+Language+Query+-+Guided+and+AI-Enabled

Thanks & Regards,

Priya.

Hi Priya,

I hope you are doing well.

Thank you for the response and links.

My question is regarding client organizations. Do we have to use a single OpenAI account for all client organizations, or can we configure a separate account for each client organization. How do we configure openAI NLQ for each client organization.

Kind regards,

Matildah

Hello Matildah,

Thank you for your patience, A system wide, per client org, config item as a master switch for AI features - including sub-features. This might also include a disclaimer and acceptance of terms and conditions. So it can be on or off for the entire system or on or off for individual clients.

Thanks & Regards,

Priya.

Hello YF Distributor South Africa

I wanted to follow up with you regarding the information I provided in my last email. Did the solution we sent you resolve the issue?

Please let us know if you need additional support on this issue.

Thank you,

Chegudi Priya

Yellowfin Technical Support

Hi Chegudi,

Apologies for the delayed response.

Where do i find and configure the master switch for AI features. Could you please provide detailed steps on how to do this.

Kind regards,

Matildah

Hello Matildah,

Thank you for your patience, We have submitted a Jira task to the Product Team for further review and clarification. As soon as we receive a response from them, I will update this case for your visibility. If you have any questions or concerns, please feel free to reach out. We are more than happy to assist you.

Thanks & Regards,

Priya.

Hi Priya,

I appreciate your feedback on this. Thank you, we will await your response.

Kind regards,

Matildah

Hello Matildah,

Thank you for your patience. We have an update from the Dev team. In version 9.15, the connection to the AI model is applied system-wide. Starting from version 9.16, users will have the ability to define distinct connections for each client organization. If you have any questions or concerns, please feel free to reach out. We are more than happy to assist you.

Hello Matildah,

I wanted to follow up with you regarding the information I provided in my last email. Please let us know if you need additional support on this issue.

Thanks & Regards,

Priya.

Hi Priya,

Thank you for your assistance. I will reopen the ticket if I have further questions once version 9.16 is released. Thank you.

Kind regards,

Matildah

Hello Matildah,

Thank you for confirming the closure. If you have any other issues, please contact us again by opening a new ticket, and we will provide additional support.

Thanks & Regards,

Priya.