Font size change

Hello Dylan,

My name is Chegudi Priya from the Yellowfin Technical Support Team. We have received your support request, and I will be your primary contact on the following ticket:

Ticket Number: #32332-04-30
Case Title: Font size change

Please allow us some time we will get back to you shortly. If you have any further questions or need assistance, please reach out to us. We're here to help.

Thanks & Regards,

Priya.

Hello Dylan,

Thank you for your patience, As discussed, we have tested and found the same behaviour, and we have informed the Product Team. As soon as we receive a response from them, I will update this case for your visibility. If you have any questions or concerns, please feel free to reach out. We are more than happy to assist you.

Thanks & Regards,

Priya.

Hello Dylan,

We have an update from the dev team, they have suggested a workaround for this issue. You need to hit the tab after changing the font size, as shown in the video below. Please feel free to reach out if you have any questions or concerns. We are more than happy to assist you.

Thanks & Regards,

Priya.

Thanks, Priya, for the workaround. I’ve tested and can confirm it works.

Hoping this would be fixed in the next incremental update.

Regards,

Dylan Gonsalves :: Business Intelligence Administrator

M:

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New Comment Font size change Chegudi Priya Hello Dylan, We have an update from the dev team, they have suggested a workaround for this issue. You need to hit the tab after changing the font size, as s

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Font size change Chegudi Priya Hello Dylan, We have an update from the dev team, they have suggested a workaround for this issue. You need to hit the tab after changing the font size, as shown in the video below. Please feel free to reach out if you have any questions or concerns. We are more than happy to assist you. Thanks & Regards, Priya. OPEN COMMENT IN BROWSER

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Hello Dylan,

Thank you for your response. In light of the current situation, I would like to confirm whether you require any further assistance. If there are no additional concerns you wish to address, may we consider this ticket can be closed for the time being.

Thanks & Regards,
Priya.

Yes, please go ahead mark this as closed.

Hello Dylan

Thank you for confirming the closure. If you have any other issue please contact us again by opening up a new ticket and we will provide additional support.

Thank you,

Chegudi Priya

Yellowfin Technical Support