Category
View Builder
Product Version
9.0
Error when selecting "Define Value" in Filtergroup
Completed
Hello,
If someone open a view and uses the function Filtergroup and selecting a field in the filter, you can click on define Value in the picture "Wert definieren" and define any Value you want,
but after you using this Filtergroup in a Report, even Ad Hoc Report and reopen the same thing again to change the value, you get the warning, to use the Filter in a Report, when its not the case.
If you log out and log in again, this warning is not there anymore until you use it one time in a Report, but you have to log in and to log out a lot of times and this Warning should not be there.
Please check, if this is an all around problem.
Thank you for help,
Janus
The same problem 
Hello Janus Engler,
My name is Chegudi Priya from the Yellowfin Technical Support Team. We have received your support request, and I will be your primary contact on the following ticket:
Ticket Number: #32250-04-09
Case Title: Error when selecting "Define Value" in Filtergroup
Please allow us some time we will get back to you shortly. If you have any further questions or need assistance, please reach out to us. We're here to help.
Sincerely,
Chegudi Priya
Yellowfin Technical Support Engineer
Hello Janus Engler,
My name is Chegudi Priya from the Yellowfin Technical Support Team. We have received your support request, and I will be your primary contact on the following ticket:
Ticket Number: #32250-04-09
Case Title: Error when selecting "Define Value" in Filtergroup
Please allow us some time we will get back to you shortly. If you have any further questions or need assistance, please reach out to us. We're here to help.
Sincerely,
Chegudi Priya
Yellowfin Technical Support Engineer
Hello Janus Engler,
Request for Additional Information:
To better understand and expedite the resolution of your case, please provide me with the following details:
https://community.yellowfinbi.com/topic/how-to-get-the-info-jsp
Sincerely,
Chegudi Priya
Yellowfin Technical Support Engineer
Hello Janus Engler,
Request for Additional Information:
To better understand and expedite the resolution of your case, please provide me with the following details:
https://community.yellowfinbi.com/topic/how-to-get-the-info-jsp
Sincerely,
Chegudi Priya
Yellowfin Technical Support Engineer
Hello Chegudi Priya,
Sure, I upload the HTML File on ftp.yellowfin.bi wth the name "infoYF_jsp.html".
I face this problem in the view, when I open the Filtergroup Configuration, not in the Report.
To test this issue more clearly, I created a new View with a filtergroup and used one Ad-Hoc-Report, where I have the same issue and I have all permissions on the view.
Thank you for the support,
Janus
Hello Chegudi Priya,
Sure, I upload the HTML File on ftp.yellowfin.bi wth the name "infoYF_jsp.html".
I face this problem in the view, when I open the Filtergroup Configuration, not in the Report.
To test this issue more clearly, I created a new View with a filtergroup and used one Ad-Hoc-Report, where I have the same issue and I have all permissions on the view.
Thank you for the support,
Janus
Hello Janus,
Thank you for your patience, I have attempted to reproduce the issue on my side, but everything appears to be functioning correctly in my environment, and I have not encountered this error. There are a few aspects that need to be monitored in real-time.
I would be glad to discuss this further over a call. We can arrange the meeting between 06:30 AM IST and 01:30 PM IST. Please inform me of your availability for this session and let me know if you need any adjustments.
Thanks & Regards,
Priya.
Hello Janus,
Thank you for your patience, I have attempted to reproduce the issue on my side, but everything appears to be functioning correctly in my environment, and I have not encountered this error. There are a few aspects that need to be monitored in real-time.
I would be glad to discuss this further over a call. We can arrange the meeting between 06:30 AM IST and 01:30 PM IST. Please inform me of your availability for this session and let me know if you need any adjustments.
Thanks & Regards,
Priya.
Hello Janus Engler
I wanted to follow up with you regarding the information I requested in my last email. This will allow me to further troubleshoot this issue and work towards a resolution. I know you may be busy but this information is necessary to solve this issue.
Thanks & Regards,
Priya.
Hello Janus Engler
I wanted to follow up with you regarding the information I requested in my last email. This will allow me to further troubleshoot this issue and work towards a resolution. I know you may be busy but this information is necessary to solve this issue.
Thanks & Regards,
Priya.
Hello Chegudi Priya,
My name is Björn Dahlitz, and I am a colleague of Janus Engler. I would like to schedule a meeting with you on Wednesday, April 16th, 2025 at 08:00 AM CEST / 11:30 AM IST to discuss the issue further.
Would that be okay for you? I will send you the necessary meeting link once you confirm your availability.
Thank you for your support,
Björn
Hello Chegudi Priya,
My name is Björn Dahlitz, and I am a colleague of Janus Engler. I would like to schedule a meeting with you on Wednesday, April 16th, 2025 at 08:00 AM CEST / 11:30 AM IST to discuss the issue further.
Would that be okay for you? I will send you the necessary meeting link once you confirm your availability.
Thank you for your support,
Björn
Hello Björn,
Thank you for your response, April 16th, 2025 at 08:00 AM CEST / 11:30 AM IST works for me. Please share the meeting invite for chegudi.priya@yellowfinbi.com. If you have any further questions or need assistance, please reach out to us. We're here to help.
Hello Björn,
Thank you for your response, April 16th, 2025 at 08:00 AM CEST / 11:30 AM IST works for me. Please share the meeting invite for chegudi.priya@yellowfinbi.com. If you have any further questions or need assistance, please reach out to us. We're here to help.
Hello Björn,
Thank you for sharing the invite, Please let me know if you need any changes for this meeting, If you have any further questions or need assistance, please reach out to us. We're here to help.
Thanks & Regards,
Priya.
Hello Björn,
Thank you for sharing the invite, Please let me know if you need any changes for this meeting, If you have any further questions or need assistance, please reach out to us. We're here to help.
Thanks & Regards,
Priya.
Hello Björn,
Thank you for joining the call, I'm glad to hear that the information my colleague shared was beneficial to you. Thank you for confirming the closure. If you have any other issue please contact us again by opening up a new ticket and we will provide additional support.
Thanks & Regards,
Priya.
Hello Björn,
Thank you for joining the call, I'm glad to hear that the information my colleague shared was beneficial to you. Thank you for confirming the closure. If you have any other issue please contact us again by opening up a new ticket and we will provide additional support.
Thanks & Regards,
Priya.
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