Summary Table on Section Report Not Going to Correct Tab with ref Codes

YF Distributor South Africa shared this problem 8 months ago
Completed

Hi Yellowfin Support,

We are currently facing a challenge with the Summary Table in reports have sections. The reference codes are not linking to the appropriate tabs as we would expect. We are using a field that has refence codes as a section. After enabling the summary table the hyper links in the summary table do not go to the appropriate section tabs when clicked. For example when we click on Luxury hyperlink in the summary table it goes to the Culture section tab.



This issue has been observed in Yellowfin Version 9.14.0.1. It works properly with jre1.8.0_421, but we’ve noticed that problems arise when switching to JDK 17 or JDK 21 within the same Yellowfin version. I have included a screenshot of the info.jsp for your review and reference.


ef3a5a4739dae6acfa2054ae2a5089a6
I have also uploaded a video on the FTP site named: Draft Report - Yellowfin - Google Chrome 2025-03-13 14-11-47.mp4

I would greatly appreciate your support.

Kind regards,

Solethu

Replies (3)

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Hello Solethu,


My name is Chegudi Priya from the Yellowfin Technical Support Team. We have received your support request, and I will be your primary contact on the following ticket:


Ticket Number: #32076

Case Title: Summary table on section report not going to correct tab with ref codes


Please allow us some time. We will get back to you shortly. If you have any further questions or need assistance, please reach out to us. We're here to help.

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Hello Solethu,

This issue has already been raised in another version. I've added your organization, version, and issue details to that ticket. Going forward, I will mark this ticket as "Defect Logged." As soon as we receive a response from them, I will update this case for your visibility. If you have any questions or concerns, please feel free to reach out. We are more than happy to assist you.

Thanks & Regards,

Priya.

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Hello Solethu,

We are pleased to inform you that the issue you reported in this ticket has been resolved in our latest release 9.16 version. You can access the downloads by visiting.

https://portal.yellowfinbi.com/public/releases/home

As a result, we will now mark this ticket as "Defect fixed". Would love to get confirmation your issue has been resolved with the latest release, so kindly let me know how it all goes post update. Please reach out to us if you need any additional assistance we would be happy to assist you.

We value the customer experience and feedback and would like to understand your experience from our recent interaction. Your valuable feedback will help us serve you better in the future. Thank you for taking the time.

Thanks & Regards,

Priya.

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