Concurrent User Conflict

Craig Dubin shared this question 16 months ago
Answered

Hi there,

We get users from time to time who log in to YF, forget, then login again from a different computer. When this happens, if they have can't access the original session to log out, they're basically stuck.

Deleting their active session hasn't worked. Is there anything besides restarting the YF/Tomcat service that can be done to let that user login fresh to the new pc? Essentially; is there a way to log someone out?

Replies (3)

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There is a configuration option for multiple logins where it will automatically kill the other session

39e593bc7569a3ff1d5c8bd65fce4435

Alternatively you can use the REST API to terminate a user's session

https://developers.yellowfinbi.com/dev/api-docs/current/#operation/deleteUserSessions

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Dean - this looks like exactly what we're looking for! Can't believe I missed that setting. I appreciate you chiming in!

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Hello Craig,

Thanks for contacting the yellowfin support team,

I would like to recommend you to go through the below link, because it has all the information about setting up the session . https://community.yellowfinbi.com/knowledge-base/article/how-can-i-turn-on-or-off-ask-when-multiple-sessions-are-detected-so-we-stop-receiving-cannot-log-in-from-multiple-hosts-errors-message

Using session timeout you may Logout someone, Here is the documentation for the Session timeout settings.

https://community.yellowfinbi.com/knowledge-base/article/how-do-i-change-my-user-session-timeout-setting-within-yellowfin


Regards,

Chaithanya V M.

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Thanks, Chaithanya

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Hi Craig,

I'll go ahead and mark this as Answered at this point, feel welcome to reply here if you have any follow up questions.

Regards,

Chaithanya V M.

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