Category
Yellowfin website & Licensing
Product Version
9.0
Can I update the licence during the changes of server name?
Answered
Hi
For example, I have a yellowfin website like https://reports.delta.com with a license.
Now I changed my server name to https://reports.deltastep.com. For this do I want to upgrade the license for the new server?
The same question
Hi Manojkumar,
Thanks for reaching out to support.
The server hostname is one of the parameters defined in the license. If you change the hostname, you will need a license that includes the new hostname.
Your account manager can assist with this process, support does not have this power unfortunately. But If you can provide your current <url>/info.jsp page I would be happy to reach out to your representative on your behalf to help get this resolved. Let me know how you'd like to proceed.
Thanks, Eric
Hi Manojkumar,
Thanks for reaching out to support.
The server hostname is one of the parameters defined in the license. If you change the hostname, you will need a license that includes the new hostname.
Your account manager can assist with this process, support does not have this power unfortunately. But If you can provide your current <url>/info.jsp page I would be happy to reach out to your representative on your behalf to help get this resolved. Let me know how you'd like to proceed.
Thanks, Eric
Hi Manojkumar,
Just wanted to check in to see if you had a chance to review my reply at this time.
Thanks, Eric
Hi Manojkumar,
Just wanted to check in to see if you had a chance to review my reply at this time.
Thanks, Eric
Hi Manojkumar,
I'm going to go ahead and mark this question as Answered at this time. Feel welcome to reach out in the future.
Thanks, Eric
Hi Manojkumar,
I'm going to go ahead and mark this question as Answered at this time. Feel welcome to reach out in the future.
Thanks, Eric
Replies have been locked on this page!