Hi Support,
Have setup a report
Takes 60 seconds to run
Have put this on a DashBoard
20 Different Users look at this DashBoard each day
Using Schedule Management I run this Report 5AM Each Day
Which I think should Cache it
No user entered Filters on this Report
There are Filters but they are hard coded
However
When a user logs in it takes 60 Seconds to run
While logged in and ran a second time
Then only a couple of seconds
However
Logout and Log back in
It takes 60 Seconds again
Require
DashBoard / Report to be Cached at 5AM Each day
In theory doing this now
Hence
Users should get the Cached Version
Which should only take a few seconds
Yes it is OK that the Report is refreshed
Only once a day at 5AM
How would I set this up please ?
Thanks - Grant
Should I expect a response ?
Or
Should I just delete / remove the question ?
Thanks - Grant
sorry for the delay - my colleague has been on leave however things are back to normal today. Yes what you described sounds strange, I am going to try and reproduce the issue over here, so could you please tell me version and build of Yellowfin this is occurring in? And also, to be precise I need to know if the caching is at the report level, report category level, or view level?
Regards,
Dave
Version 6.3 29/08/2013
Report Cache
Periodically
Run 5AM Each Day and it is running
Report Category Level
Set to keep History for 7 Days
The View does not have any Caching settings
Just checked it all again
And still behaving the same as originally reported.
I am selecting a DashBoard
The report is on a DashBoard
I think maybe displaying it on the DashBoard is the problem
Thanks - Grant
we have been able to reproduce that issue over here, so I have raised a product defect (support task 145624) and will submit it to the developers to be allocated and fixed at the next meeting (Monday).
Apologies for any inconveniences caused.
Regards,
Dave
Thanks for that
I look forward to the Fix
Thanks - Grant
Will this be resolved in the next release ?
Due
In the next few days
Thanks - Grant
I've just checked the status of the support task and it has already been allocated to a developer to be fixed, however, it hasn't been finished yet and now it's definitely too close to the release date to be finished and QA-ed, so it'll have to be for the October patch I'm afraid.
Sorry it couldn't be sooner than that.
Regards,
Dave
Sorry to reopen an old post however I was wondering if this patch that came through for v6.3 was also available for v6.2?
I'm experiencing a similar issue except my reports are taking upwards of 5 minutes to run (250-300 seconds)and the periodic run times aren't working (which are set daily for 2am) dont seem to have an effect at all.
Thanks,
Nathan