What is the significance in the new view builder to save a view in a Folder

Dennis Haller shared this question 7 years ago
Answered

The new view builder in 7.3 requires the user to save the view in a Folder before exiting. Previously in 7.2 there was no such requirement. What is the advantage of using Folders for views, and how does it compare with the 7.2 View Category?

Replies (4)

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Hello,


Functionality is not changed, however, for some cusomers that have many views, adding folders has allowed better management.


I hope this helps!

Best regards,

Pete

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Hi Peter -

When we create folders for New Views, we can't see these folders after we come back into the View Console. Why is this happening? Is this a bug?

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Hi Peter -

We're using 7.3 and are required to enter a Folder and Sub Folder when saving a VIEW. However, what's the purpose of this? When I go to Views and Click on the PLUS + sign, the folders we saved Views into, are not visible? Very confusing......

How do we show our Views in the Folders and SubFolders that we used when saving?

We're using this Product with Remedy 9.1.

Thank you!

Rick

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Hi Rick,


Would it be possible for you to send us some screen shots to illustrate what's happening on your system?


Best regards,

Pete

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Hello,


It’s been over 14 days since you updated this ticket so we are closing it down now.


If you still have an issue that is relevant to this ticket, please respond here and the ticket will re-open.

If you have any other issues, please raise a new case.


Best regards,

Yellowfin Support

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