How to solve this message?

Lorenzo Lainier Cruz shared this question 6 years ago
Answered

When I create connection to the data source, and I want to validate (Enter Authentication Token), it sends me this message.

Replies (3)

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Hello Lorenzo,


Thanks for reaching out with your question. The error message you're getting is indicating that the Facebook account you've attempted to create your data source from doesn't manage any Facebook Pages. The connector works to report metrics from Facebook Pages rather than Facebook Accounts.


Does you specified account manage any Facebook Pages?


Thanks,

Ryan

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Hello Lorenzo,


I wanted to check in with you and see if you still had questions on this.


Thanks,

Ryan

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Hello Lorenzo,


I haven't heard anything back on this for some time. I'm going to go ahead and consider this question as Answered. If that is not the case, don't hesitate to let me know on this thread.


Thanks,

Ryan

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